Welcome to the BCS Service Management Specialist Group Website

The Service Management Specialist Group provides an avenue for developing and promoting IT service management techniques and standards such as ITIL and ISO/IEC 20000.

The goal of the SMSG is to facilitate free and open exchange of ideas, experiences and best practice in all that is IT Service Management.

How to join our Service Management Specialist Group

If you are already a member of the BCS, simply login to your member's secure area of the BCS website and select the "Specialist link" within the "Manage Your Membership" section. You will then be able select and join the Service Management Specialist Group (and of course any others groups you may wish to join!).

If you are not already a BCS member, join today to gain access to the BCS Specialist Groups. To join simply complete the online joining process. If the BCS is unable to offer you the grade for which you apply you will be welcomed into membership at the grade for which you currently qualify.