SMSG News - 2008

Update 10th July 2008; 

Danny William's presentation on Adopting Virtualization Technologies is now available here. This presentation had a strong emphasis on the importance of ITIL V3 Service Design and key processes such as Capacity Management.

Update 06th June 2008; 

Thank-you all for your feedback, our next presentation will now be covering the subject of Adopting Virtualization Technologies See you all on the 8th July!

Update 28th April 2008; 

Shirley Lacey's recent presentation on The Face of ITIL V3® - Service Lifecycle delivered on 23/04/2008 is now available here.

Update 18th April 2008; 

We thank-you all for your continued support - Please feel free to email  mike.mcandrew@bcs.org.uk with any views, idea's or feedback on the SMSG

Update 17th April 2008; 

Ivor MacFarlane and Dr Jenny Dugmore's recent presentations are now now available.

Update 12th February 2008; 

The 3rd Configuration Management Specialist Group Conference and Exhibition 2007 - 15th and 16th May 2007. Configuration, Change and Release Management (CCRM) are vital parts of service management. The conference addresses CCRM as part of ITIL, CMMI and ALM. Keynote speaker for this event is Sharon Taylor, ITIL Refresh Chief Architect and Chief Examiner for ITIL V3. Click here for more detail