BCS Service Management Specialist Group

BCS Service Management Specialist Group

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Name of Event	Date	Venue
Understanding the Value of Service Management	Monday 19 Sep 2005	BCS London Offices
Defining Your ICT Services	Monday 21 Nov 2005	BCS London Offices
Managing Changes to Services	Monday 19 Dec 2005	BCS London Offices
Managing Risk in a Service Management Environment	Monday 20 Feb 2006	BCS London Offices
Service Continuity & Availability Management	Monday 20 Mar 2006	BCS London Offices
Show me the money... identifying the value of Configuration Management.	Thursday 27 April 2006	London South Bank University, London
Selling the Benefits of Service Management	Monday 16 Oct 2006	BCS London Offices
An Integrated Process Model as a foundation for ITSM	Monday 22 Jan 2007	BCS London Offices
Mapping Service and System Dependencies using the CMDB	Thursday 8 Mar 2007	BCS London Offices
IT Service Management, ITIL, ISEB and the BCS	Monday 16 April 2007	BCS London Offices
CMDB Implementation & Integration (People & Process)	Tuesday 25 Sep 2007	BCS London Offices
ITIL in 2008 and beyond....	Tuesday 12 Feb 2008	BCS London Offices
The future of ISO/IEC 20000 Series	Tuesday 18 Mar 2008	BCS London Offices
The Face of ITIL V3® - Service Lifecycle	Wednesday 23 April 2008	BCS London Offices
Adopting virtualization technologies	Tuesday 8 July 2008	BCS London Offices